A deposit of 50% of the cost of your scheduled service is due when booking an appointment. The 50% deposit will be forfeited in the event of a missed appointment or a cancelation/reschedule less than 24 hours before the scheduled time. Cancellations less than 12 hours before your scheduled time will result in 100% of the services being charged. If you chose not to have your credit card used to secure you appointment we will not be able to offer you a scheduled time. We invite you to be a walk-in guest and will do all that we can to accommodate you.
Appointments
Please arrive 10 minutes prior to your appointment. We schedule appointments according to our stylist’s availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all guest our services are completed as scheduled. Cancellations of all services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated.
Pricing
Prices and Services are subject to change without notice.
Service Adjustments
We will gladly adjust any service you receive within two weeks of the original visit. Please contact us as soon as possible if there is a problem with your service.
Product Refunds
We will gladly exchange any Hair Care product with a receipt within two weeks of purchase. Any makeup, makeup brushes, tools, and hairbrushes may not be returned. Those sales are final.
Gift Cards
No refunds will be given for gift card purchases. Cards must be present for redemption.
